Shipping Policy


 *******  Shipping charge will be provided at checkout. *******

Mocambo Coffee USA ships nationwide in the U.S and CANADA. We strive to fulfill your order within 3 business days, then it enters the hands of the carrier company. Please allow 5-10 business days for delivery. You will be emailed tracking information to track the status of your order.


If you type your address incorrectly, and we haven't shipped your product yet, please email to get your address changed.


If you type your address incorrectly, and we've already shipped your product, then you are responsible for retrieving this product or contacting the carrier system directly to re-route the package. 


If your package says delivered through the online tracking information, please thoroughly check your address, ask neighbors, and contact the carrier service directly to file a claim.   

 At this time, we ship only to CANADA outside the United States


Please note: customers are responsible for any additional duties and fees that may incur related to international shipping.

DISCLAIMER: International shipments may be subject to taxes and duties in the destination country. International customers are responsible for covering taxes and duties that may be requested by the destination country post-purchase. The recipient is the importer of record and must comply with all laws and regulations of the destination. Additional charges for customs clearance must be fulfilled by the recipient; Mocambo Coffee USA has no control over these charges, nor can Mocambo Coffee USA predict what they may be.